55 Tips On How To Be Effective in Services
An audio Seminary on two CD´S by Gunnar Andri (only available in Icelandic)
Have you wondered why the customer should pick your service and company, why continuing education is vital for all companies in our society today, why some companies often get bad reviews for bad service, why some companies win the competition on who gets the customer?
Have you noticed companies that excel have one thing in common, most CEO´s and managers share the view, that good results was achieved because of the staff and mainly due to good customer service.